Frequently Asked Questions
Welcome to our FAQs section! Here, we answer some of the most common questions about our perfumes, their ingredients, and how to make the most of your Seaspray’s experience.
General Enquiry
Seaspray | Made In Nepal’s parfums are crafted with love and inspired by the natural beauty of Nepal. We use ethically sourced, high-quality ingredients native to the Himalayas, such as Rosa damascena (Rose), Rhododendron, Sandalwood, and Spikenard. Each fragrance is designed to tell a story, blending traditional Nepali craftsmanship with modern perfumery techniques.
No! Unlike traditional perfumes, Seaspray | Made In Nepal’s parfums are 100% alcohol-free. They are oil-based, making them gentler on the skin and ideal for those who prefer a more natural fragrance experience.
Our perfumes offer long-lasting power, up to 18+ hours.
For longer-lasting wear, roll a tiny amount to your wrist, elbow, and beneath your ears. Discontinue if irritation occurs. Do not roll near eyes or on broken skin, cuts.
Choosing a perfume depends on your personal preferences and the occasion:
- Floral scents like Temptation Rose and Rose Rhododendron are perfect for daytime and spring/summer.
- Herbal/Green scents like Cocobasil and Escada Spikenard are fresh and invigorating, ideal for casual outings.
- Spicy/Warm scents like Tom Ford Spices and Black Opium Dahia are great for evenings and cooler months.
- Woody/Resinous scents like Black Captain Sandal and Wildstone Muskmallow are versatile and timeless, suitable for any occasion.
Our parfums are formulated to be gentle on the skin, but we recommend doing a patch test before full application, especially if you have sensitive skin. Discontinue if irritation occurs and consult a dermatologist.
Absolutely! Layering perfumes can create a unique, personalized scent. For example:
- Pair Temptation Rose (Floral) with Black Captain Sandal (Woody/Resinous) for a floral-woody blend.
- Combine Cocobasil (Herbal/Green) with Tom Ford Spices (Spicy/Warm) for a fresh yet spicy aroma.
To preserve the quality of your perfume, store it in a cool, dry place away from direct sunlight and extreme temperatures. Keep the bottle tightly closed when not in use.
Yes, we offer sample sizes so you can try before you commit to a full bottle. Check our website for sample packs and discovery sets.
Shipping and Delivery
We ship nationally within Nepal and internationally to most countries. During checkout, you can enter your address to confirm if we deliver to your location.
- Within Nepal: Orders typically take 3-5 business days to arrive.
- International Orders: Delivery times vary by location but generally take 7-14 business days. Please note that customs processing may cause additional delays for international shipments.
Yes, we offer express shipping options for both national and international orders. Please select the express shipping option at checkout for faster delivery. Please visit shipping policies for national as well as International orders.
We take great care to ensure your order arrives safely. However, if your package is lost or damaged during transit, please contact our customer service team immediately at [email protected]. We will work with you to resolve the issue promptly.
If you’re not available to receive your package, the courier will typically leave a notice with instructions for rescheduling delivery or picking up the package from a nearby location.
Returns & Refunds
If there is an issue with your order due to shipping (e.g., wrong item or damaged product), please contact us within 24 hours of receiving your package. We will cover the cost of returns or exchanges in such cases. Also visit our return policy page for additional information.
- Return window: 14 days from the delivery date
- Products must be unused, unopened, and in their original packaging
- Original receipt or proof of purchase is required
- Shipping cost for returns is the responsibility of the customer
- Refunds will be processed in the original payment method
We want you to love your Seaspray experience! If you’re not completely satisfied with your purchase, please contact our customer service team within 24 hours for assistance with returns or exchanges.
